시스템 방법
Need help choosing a RUYAGE radio or managing an existing order? Contact our support team for assistance with 4G LTE PoC radios, Zello compatibility, product setup, shipping, returns, warranty service, and bulk orders.
For faster assistance, please include your product model or order number, destination country, and a clear description of your question.
Contact RUYAGE Support
Email Support
info@ruyage.com
WhatsApp Support
+1 (571) 989-3166
Phone
+1 (571) 989-3166
Support Hours
Monday–Sunday: 8:00 a.m.–8:00 p.m. Eastern Time (ET)
Messages can be sent at any time. Replies are handled during support hours.
Business Address
No. 2-259, Road 8, Chenghui International
Xiamei Town, Nan'an City
Fujian Province, China
Send Us a Message
Use the contact form below to send your question. To help us respond efficiently, please provide the following information when applicable:
- Your full name and email address
- Your destination country or region
- Your RUYAGE order number
- Your radio model or accessory name
- A description of the question or problem
- Photos or videos if you are reporting a product issue
How Can We Help?
Product Selection
Tell us your communication distance, team size, working environment, destination country, and required features. We can help you compare suitable PoC, Zello-compatible, digital, analog, long-range, or waterproof radios.
Technical Support
Get help with radio setup, 4G LTE service, SIM compatibility, Push-to-Talk functions, Zello configuration, accessories, charging, and general product operation.
Order and Delivery Support
Contact us if you need assistance with order status, shipping, package tracking, delivery, returns, refunds, or warranty service. Please include your order number when contacting us.
Business and Bulk Orders
Volume pricing may be available for businesses, organizations, security teams, construction projects, fleets, hotels, and events. Include the required product, quantity, destination country, and intended use when requesting a quotation.
Helpful Customer Service Links
You may find an immediate answer on one of these pages:
RUYAGE Global Customer Support
RUYAGE supports customers in the United States, the United Kingdom, and other international markets. Product compatibility, LTE service, delivery options, and support availability may vary by country. Contact us before ordering if you need confirmation for a specific region.
